SYQEL Art troubleshooting: no reaction or choppy visuals

The worlds don’t react to the music

Check what SYQEL Art is listening to first.

Computer app: open the menu at the top right and look at AUDIO SOURCE. Pick your music app, or system audio.
App not in the list? Start it playing, then open the list again. It refreshes each time you open it.
Mac shows only System Audio? Click allow screen recording, say yes, then quit and reopen SYQEL Art. If macOS doesn’t ask, turn on SYQEL Art in System Settings › Privacy & Security › Screen Recording.
Browser: a browser can’t hear other apps or tabs. Use a file, a mic, or a virtual input. Check the tab isn’t muted. See Connect your music.
Using a mic? Move it closer to the speakers, or slide sensitivity to the right.
Android: if one app stays silent in 🎙 Capture, that app may block capture. Try another app or a file.
iPhone: songs streamed from Apple Music are copy-protected and can’t be read. Play songs you own, or a file. If ☰ Library asks for access, turn on music access for SYQEL Art in iPhone Settings.

SYQEL Art lowers its drawing size on its own to stay smooth. Give it a few seconds.
Close other apps, tabs and video calls. They share the same graphics chip.
In a browser, keep graphics acceleration on, and keep the SYQEL Art tab in front.
On a big screen, the Mac and Windows app or a TV app usually runs smoother than a browser.

Volume 1 is free. Other volumes need a plan. See pricing, and Account & Billing for your plan.

No. SYQEL Art is for watching live. To record music videos of your visuals, use SYQEL Desktop.

Still stuck? Email us and tell us your screen (browser, phone, computer or TV) and what you’re playing.